Supporter Communications

 

Keeping your supporters engaged and motivated is essential to powering your work. 

We understand that smaller charities can rarely afford to keep an experienced fundraiser, copywriter, graphic designer and social media manager in house. Working with Better Story means you can access the varied expertise of our whole team when you need it, for the price of one employee. 

We will work with you to devise a 12-month plan with the supporter journey in mind. We can then create and deliver your regular communications, integrated across different channels.

 

Your comms might include:

  • Email news

  • Social media posts

  • Web content

  • Magazines / newsletters

  • Direct mail

  • Annual reports

  • Video content

... with fundraising campaigns planned in.

We can also offer some useful services to improve the performance of your mailing lists and save you money, such as:

  • Giving inactive supporters a chance to re-engage

  • Sorting and removing inactive subscribers

  • Combining your Mailchimp lists into a master list with tags

  • Setting up automated welcome emails

  • Updating postal addresses and removing incorrect ones (working with a mailing house)

We always listen to your needs, your budget and the work you already do in-house when we devise a communications schedule. We love to offer wider communications strategy advice when you feel your whole approach needs a rethink – it’s often the best place to start.

Let’s discuss how we could work together to take your comms to the next level.

The support you need, from £440 per day

 
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Our clients say

“They were a pleasure to work with and we would highly recommend their work.

“Better Story have done a great job. They’ve raised our profile, helping to bring in new supporters and encouraging existing supporters to give more.”

BRENDAN, EXECUTIVE DIRECTOR - FRIENDS OF THE HOLY LAND